24.29.2379    DISPUTE RESOLUTION

(1) Except as otherwise provided by law, disputes which arise between an injured worker and the MCO or an insurer and the MCO, must first be handled according to the dispute resolution process contained in the plan.

(2) If a dispute is not resolved using the process contained in the plan, the parties may request that the department attempt to informally resolve the dispute. To the extent feasible, the department will attempt to assist the parties in reaching a resolution of the dispute.

(3) If a dispute is not resolved by way of the dispute resolution process contained in the plan, the parties may avail themselves of the remedies provided by law or contract.

History: Sec. 39-71-203, 39-71-1103 and 39-71-1105 MCA; IMP, Sec. 39-71-1103 and 39-71-1105 MCA; NEW, 1994 MAR p. 420, Eff. 3/1/94.