24.11.470    QUALITY CONTROL

(1) The department operates a quality control program that gathers statistics by investigating claims on a random selection method. The purpose of the quality control program is to identify and recommend solutions to problems in the benefits system. If selected, a claimant must participate in the program to remain eligible for benefits.

(2) This program includes, but is not limited to:

(a) a review of the weekly payment request forms;

(b) a personal interview with the claimant by department personnel; and

(c) verifications of wages, statements, and work search contacts.

History: 39-51-301, 39-51-302, MCA; IMP, 39-51-301, MCA; NEW, 1988 MAR p. 2723, Eff. 1/1/89; AMD, 2014 MAR p. 593, Eff. 3/28/14.