Rule Chapter: 23.19
	Chapter Title: CONSUMER PROTECTION OFFICE

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	23.19 : CONSUMER PROTECTION OFFICE

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Rule No. Rule Title Latest Version Effective Date Subchapter 1 Unlawful Acts or Practices 23.19.101 UNLAWFUL ACTS OR PRACTICES 2/10/2006 Subchapter 2 Motor Vehicles, Sales, Repairs, Maintenance, and Service 23.19.201 DEFINITIONS 2/10/2006 23.19.202 REPAIRS, ESTIMATES, AND INVOICES 2/10/2006 23.19.203 REPAIRS AND SERVICES 2/10/2006 23.19.204 MOTOR VEHICLE SALES 2/10/2006 Subchapter 3 Consumer Reporting Agencies 23.19.301 DISCLOSURE FEES 2/10/2006 Subchapter 4 New Motor Vehicle Warranty Rules 23.19.401 DEFINITIONS 2/10/2006 23.19.402 CORRESPONDENCE 2/10/2006 23.19.403 PROCEDURES ADOPTED 2/10/2006 23.19.404 MANUFACTURER'S INFORMAL DISPUTE SETTLEMENT PROCEDURE - CERTIFICATION 2/10/2006 23.19.405 MANUFACTURER'S INFORMAL DISPUTE SETTLEMENT PROCEDURE - AUDIT 2/10/2006 23.19.406 DEPARTMENT'S DISPUTE RESOLUTION PROCEDURE - WHEN AVAILABLE TO CONSUMER 2/10/2006 23.19.407 ARBITRATION PANELS 2/10/2006 23.19.408 POWERS AND DUTIES OF ARBITRATORS 2/10/2006 23.19.409 CONSUMER'S REQUEST FOR ARBITRATION 2/10/2006 23.19.410 MANUFACTURER'S STATEMENT 2/10/2006 23.19.411 CONSUMER APPEALS PROCESS 2/10/2006 23.19.412 NOTIFICATION OF PARTIES AND ARBITRATORS 2/10/2006 23.19.413 REPRESENTATION BY AN ATTORNEY 2/10/2006 23.19.414 CONDUCT OF ORAL ARBITRATION HEARINGS 2/10/2006 23.19.415 CONDUCT OF DOCUMENTARY ARBITRATION HEARINGS 2/10/2006 23.19.416 PRE-DECISION SETTLEMENT OF DISPUTE 2/10/2006 23.19.417 RECORD KEEPING 2/10/2006 23.19.418 NOTICE OF ARBITRATION DECISION 2/10/2006 23.19.419 POST-PERFORMANCE DATE CONTACT 2/10/2006 23.19.420 NOTICE OF RESALE OF RETURNED VEHICLE 2/10/2006 Subchapter 5 Telemarketing 23.19.501 DEFINITIONS 2/10/2006 23.19.502 FORMS AND PROCEDURES FOR INITIAL REGISTRATION AND BONDING 2/10/2006 23.19.503 FORMS AND PROCEDURES FOR REGISTRATION RENEWAL 2/10/2006 23.19.504 TELEMARKETING FRAUD CONSUMER AWARENESS PROGRAM 2/10/2006 23.19.505 CIVIL ACTION ENFORCEMENT PROCEDURE 2/10/2006 23.19.506 DEFINITIONS 2/10/2006 23.19.507 STATE DO-NOT-CALL DATABASE 2/10/2006 Subchapter 6 Identity Theft Passport Program 23.19.601 PURPOSE 2/10/2006 23.19.602 APPLICATION 2/10/2006 23.19.603 ISSUANCE OF AN IDENTITY THEFT PASSPORT 2/10/2006 23.19.604 NAME OR ADDRESS CHANGES 2/10/2006 23.19.605 LOST OR STOLEN PASSPORTS 2/10/2006 23.19.606 PENALTY FOR FRAUDULENT APPLICATION 2/10/2006 Subchapter 10 Consumer Debt Management 23.19.1001 LICENSE FEE 7/17/2009 23.19.1002 BOND REQUIREMENT 2/10/2006 23.19.1003 LIST OF ACCREDITATION AND CERTIFICATION PROVIDERS 2/10/2006 23.19.1004 OTHER REQUIREMENTS FOR A LICENSE 2/10/2006 23.19.1005 CONSULTATION AND MAINTENANCE FEES 2/10/2006