(1) Complete applications must be received by the Department of Military Affairs while the member is on active duty for federal service in a contingency operation.

(2) Complete applications may be submitted via facsimile or e-mail. The original complete application must be submitted before payments can be authorized and before the application is placed in the payment queue.

(3) Incomplete applications will be returned to the applicant.

(4) Upon receipt of a complete application, via facsimile, e-mail, or original, the Department of Military Affairs will verify the member's eligibility and Defense Enrollment Eligibility Reporting System (DEERS) enrollment. Upon receipt of the original complete application, the Department of Military Affairs will process the complete application in an expeditious manner.