(1) Agency managers shall serve as the approval authority for all reasonable accommodation requests.
(2) If agency managers determine the request is reasonable, they shall:
(a) grant the request and notify the employee or applicant in writing of their decision;
(b) implement the accommodation as soon as practical;
(c) follow up with the employee or applicant to ensure the accommodation is effective;
(d) continue the interactive process if the accommodation is not effective, the need for the accommodation has changed, or the job has changed; and
(e) continue the interactive process until they find an alternative or determine it is not possible to provide a reasonable accommodation.