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37.106.1623    CLIENT RIGHTS AND GRIEVANCES

(1) Clients admitted to a forensic mental health facility (FMHF) must be afforded all of the rights provided for persons admitted to a mental health facility in Title 53, chapter 21, part 1, MCA.

(2) A copy of these rights must be posted in each secure unit of the facility.

(3) These rights must also be explained at the time of admission to the client in terms that the client can understand.

(4) An FMHF must develop a written client grievance policy to include:

(a) procedures for the submission of client's written or verbal grievance to the FMHF;

(b) time frames in which the FMHF must review a grievance and reach a decision;

(c) a process for providing the client with written notice of the decision that contains:

(i) the name of the facility contact person;

(ii) the steps taken on behalf of the client to investigate the grievance;

(iii) the results of the grievance process; and

(iv) the date of completion.

History: 50-5-103, MCA; IMP, 50-5-103, 50-5-204, MCA; NEW, 2016 MAR p. 144, Eff. 1/23/16.

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