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(1) For the purpose of implementing 37-1-319, MCA, the board defines unprofessional conduct to include, but not be limited to, the following:

(a) solicitation of dead human bodies by the licensee, the licensee's agents, assistants, or employees, whether such solicitation occurs after death or while death is impending, providing that this shall not be deemed to prohibit general advertising;

(b) employment by the licensee of persons known as "cappers", or "steerers", or "solicitors", or other such persons to obtain the services of a holder of a license for the practice of funeral service;

(c) employment directly or indirectly of any apprentice, agent, assistant, employee, or other person on part- or full-time, or on commission for the purpose of calling upon individuals or institutions for solicitation of dead human bodies for a particular mortuary, mortician, or crematory;

(d) the direct or indirect payment or offer of payment of a commission by the licensee, the licensee's agent, assistants, or employees for the purpose of securing business for that particular mortuary, mortician, or crematory; provided however, that compliance with a state preneed law shall not constitute a violation thereof;

(e) failing to exercise appropriate supervision over interns who are authorized to practice only under the supervision of the licensed mortician;

(f) failing to exercise appropriate supervision of nonlicensed personnel;

(g) failing to exercise appropriate supervision of students working in the mortuary or branch establishment who are engaged in a clinical practicum as described in 37-19-308, MCA;

(h) allowing nonlicensed personnel to perform duties that are statutorily reserved for licensees or exempt students as described in 37-19-308, MCA;

(i) allowing the licensee's license number to be placed on a death certificate or any other official form of any dead human body, as the mortician or funeral director, if the licensee did not prepare the body or supervise the final disposition of that body;

(j) using any funeral merchandise previously used, without informing a new consumer or person selecting and/or paying for the use of the merchandise, that the merchandise has been used;

(k) failure to provide funeral goods that the consumer selected, or substitution of funeral goods or services without the consumer's knowledge or consent;

(l) violation of any of the provisions of Title 37, chapter 19, MCA, and/or ARM Title 24, chapter 147;

(m) violation of any state law or municipal or county ordinance or regulation affecting the handling, custody, care, transportation, or final disposition of dead human bodies;

(n) refusing to properly release a dead human body to the custody of the person or entity who has the legal right to effect such release;

(o) knowingly making any false statement on a certificate of death;

(p) violation of applicable statutes or regulations of the state of Montana or any other state involved with the prearrangement and/or prefinancing of a funeral;

(q) discriminating in services because of race, creed, color, national origin, or medical condition;

(r) knowingly making false statements regarding other licensees;

(s) personnel of a mortuary, crematory, or cemetery whose services are desired shall not recommend auxiliary services or funeral goods, or deprive the consumer the freedom of choice for such services or funeral goods;

(t) removing or possessing dental gold, dental silver, or any other personal effects from deceased persons without specific written permission of the authorizing agent;

(u) attaching, detaining, claiming to detain, or failing to release any human remains or human cremated remains for any debt or demand; or upon any pretended lien or charges upon delivery of authorization for release of remains;

(v) disposing of human remains in any manner not specified by the authorizing agent, or otherwise permitted by law;

(w) failure to deposit or keep on deposit, misapply, misappropriate, or to repay on valid demand, any and all moneys received in payment for preneed funeral goods or services;

(x) failure to comply with statutory or board requirements for preneed or prepaid arrangements, agreements, or trusts; or failure to disclose any material facts regarding preneed or prepaid arrangements, agreements, or trusts;

(y) in circumstances where there is conflict in direction provided by authorizing agents of equal rank, it shall be considered unprofessional conduct for a licensee to proceed without requiring the parties to either come to agreement or submit the matter for judicial resolution of the conflict; or

(z) removal of, embalming, or cremating a dead human body prior to proper authorization from a county coroner or state medical examiner, when the licensee has information connecting crime or violence to the cause of death.


History: 37-1-131, 37-1-136, 37-1-319, MCA; IMP, 37-1-136, 37-1-316, 37-1-319, MCA; NEW, 1982 MAR p. 2137, Eff. 12/17/82; AMD, 1988 MAR p. 2377, Eff. 11/11/88; AMD, 1989 MAR p. 225, Eff. 1/27/89; AMD, 1993 MAR p. 2670, Eff. 11/11/93; AMD, 1996 MAR p. 2425, Eff. 9/20/96; AMD, 2000 MAR p. 1630, Eff. 6/30/00; TRANS, from Commerce, 2002 MAR p. 790; AMD, 2013 MAR p. 1191, Eff. 7/12/13; AMD, 2018 MAR p. 440, Eff. 2/24/18; AMD, 2020 MAR p. 670, Eff. 4/18/20.

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