(1) An applicant must state in the preliminary application how it intends to serve the medical and medical rehabilitative needs of claimants and identify the times, places and manners in which those services will be provided.
(2) The statement required by this rule must be written to clearly inform claimants and interested parties of the following:
(a) the nature of the primary medical services that are available from the MCO;
(b) the specific location(s) where primary medical services are available and the hours and days on which those services are available;
(c) what other services (if any) are provided by the MCO to claimants, and where those services will be available;
(d) how persons may obtain further information about the MCO, including a telephone number for obtaining such information; and
(e) any other general information which the MCO believes would be useful in describing the operations of the MCO and the services offered.